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EXPERT TIPS

The Top Four Techniques for Effective Media Interviews...
and How to Avoid Ever Saying "No Comment"

Although journalists have the final say on what ends up in an article or edited interview, there are many ways that you can help ensure that your message comes through. This blog focuses on four key techniques for controlling interviews as well as one of the most effective tools for steering the topic back to what you want to discuss.

Answering Questions Is a Vital Business Communication Skill

Regardless of your career path, you will spend a lot of time communicating. While effective communication is multifaceted and complex, one important skill that often needs improvement is answering questions.

Three Reminders for All Communications Professionals

As communicators, it’s imperative that we adapt to ever-changing circumstances, technologies and communications channels. Although our work is constantly evolving, the fundamentals remain the same. 

Achieving Thought Leadership

Business leaders can achieve thought leadership in the public arena, even if they are not the CEOs of major companies. The result can be enhanced levels of influence – to shape public opinion and public policy, for example – beneficial not only to the individual leaders but also to their organizations’ missions and bottom lines.   

Getting the Most Out of Your Research Dollar

Market research can provide invaluable information when it is well thought through from conception to completion. Homing in on the precise issue that needs attention gives you a better shot at getting actionable results

The Company Intranet: Making the Most of a Valuable Resource

Engaging employees and inspiring two-way communication takes work...but it's well worth the effort. 

Even the Best Writing Needs Precise Editing

Being your own best editor is perhaps the most challenging step in the writing process.

Maximizing Leader Messages at Town Halls

What makes one employee Town Hall resonate and another become instantly forgettable?

Crisis Communications: The Need for Speed

We can plan for most things, but inevitably, something unplanned, and unpleasant, will happen to threaten your company and its reputation.